Le Celebration Patisserie & Cafe

Shipping & Delivery Policy

Last updated: August 30, 2026

1. Serviceable Areas

  • We deliver within our serviceable pincodes in Bangalore, Karnataka. Serviceable pincodes are shown at checkout based on your delivery address.
  • We do not currently ship outside Bangalore or offer courier/postal shipping — all orders are delivered by our own riders or a delivery partner for same-day/scheduled local delivery.

2. Delivery Time Slots

  • You choose a delivery date and time slot at checkout. Slots are indicative — we aim to deliver within the selected window but cannot guarantee exact timing.
  • Custom cakes (Build Your Own / Recreate from Photo) and party orders require advance notice; the earliest available slot is shown at checkout based on preparation time.
  • Ready-menu and cafe items ordered for same-day delivery are dispatched as soon as they are prepared.
  • Traffic, weather, or other unforeseen circumstances may cause delays of up to 30 minutes beyond the scheduled slot.

3. Delivery Charges

  • Delivery charges, if applicable, are calculated by distance/zone and shown separately at checkout before payment.
  • Free delivery thresholds or promotional delivery offers, where running, are shown at checkout.

4. Address & Recipient Availability

  • You are responsible for providing an accurate delivery address and a reachable contact number for the recipient.
  • If the recipient is unavailable at the delivery address, we or our delivery partner will attempt to contact them via the provided phone number.
  • If delivery fails because of an incorrect address or an unavailable recipient, the order is treated as delivered for billing purposes; re-delivery, where possible, may involve an additional charge.
  • If an order is undeliverable and returned to our outlet, it must be collected within 2 hours; perishable items cannot be held longer than this.

5. Handover & Risk

  • Cakes and desserts are perishable — please refrigerate promptly on receipt and inspect the item at the time of delivery.
  • Risk of damage transfers to you (or the recipient) once the order is handed over at the delivery address.
  • We are not responsible for damage occurring after handover — for a genuine quality issue found at the time of delivery, see our Refund & Cancellation Policy.

6. Contact

For delivery-related questions:

Le Celebration Patisserie & Cafe
Phone: +91 70244 10505
WhatsApp: Chat with us
Email: help@lecelebration.com